Soleran in Action

Johns Hopkins Hospital

One of the leading health care systems in the United States, Johns Hopkins Hospital is the flagship of the healthcare system and an $8.9 billion integrated global health enterprise. They use Soleran Integrated Compliance Management.

Johns Hopkins Hospital

Johns Hopkins Hospital

A standard of excellence

For 125 years, the mission of Johns Hopkins has been to improve the health of the community and the world by setting the standard of excellence in medical education, research, and clinical care. The hospital is a short-term acute care, academic level 1 trauma, and comprehensive stroke center. It employs more than 40,000 full-time faculty and staff members, receives nearly 4 million patients and 325,000 emergency room visits annually.

The challenge

Johns Hopkins Hospital was using a solution that required too many steps. With their old program, work was not happening efficiently in the field. Once back in their offices, the facility’s personnel logged on to their PCs to finish rounds. Reports required copying and pasting into Word and then getting emailed out.

Quote from Brian Schott, care specialist for Johns Hopkins Hospital

How Johns Hopkins reimagined compliance

“I really wanted something that could give the report to someone as fast as possible,” said Brian Schott, Joint Commission Environmental Care Specialist, ASC, HEM at Johns Hopkins Hospital. “I don’t have a secretary to help me with paperwork. So I just don't have time.”

At the time, hospital leadership was looking for ways to integrate the off-site clinics. Johns Hopkins heard about Soleran’s healthcare platform designed specifically for facilities. “I pitched the idea to pay someone to do this or find an app to save me time, plus cut down on our findings. I knew what I was looking for. We wanted to track data and trends. This product allowed us to do that,“ claimed Brian Schott at Johns Hopkins Hospital.

The hospital implemented Soleran's Rounding application. “We had a lot of calls with Soleran and they were great! They answered back really fast,” explained Schott.

Soleran in action

Soleran’s Rounding proved not only to be a time saver but also a way to efficiently budget. The data has helped Johns Hopkins Hospital identify citations and trends earlier, allowing them to rearrange finances to get those items addressed quicker.

The time saved on reporting has been an estimated 20 hours a week. “When I leave the unit, I’m done. There is really nothing else you need to do,” says Brian Schott, Joint Commission Environmental Care Specialist, ASC, HEM at Johns Hopkins Hospital. “I’ve worked here for 20 years. When it comes to reporting, I would say I have everything in my head I'm looking for. But having that little screen, just hitting it and being done - You don't have to think about what reports you have to do! So not only is it efficient in the field, but it cuts down on my stress.”

Quote from Brian Schott, care specialist for Johns Hopkins Hospital

With Soleran’s platform, the applications are completely integrated on the back end, which allows the applications to “talk” to each other and help simplify facility processes. “Soleran’s Work Orders with EC Tours takes it to another level,” states Schott. “Being connected, it makes sure the work goes through and gets done. It takes all the gaps away. It relieved my stress significantly. It’s all one and done.”

Next Case Study

AdventHealth

AdventHealth Shawnee Mission chose to do two Soleran mock surveys as an intentional way to get a pulse on their facility in the midst of COVID-19 and be Joint Commission ready.

AdventHealth Shawnee Mission emergency room

How clients reimagine compliance

"When I leave the unit, I’m done. There is really nothing else you need to do. Time saved is at least 20 hours a week just doing reports."

Johns Hopkins Hospital

How clients reimagine compliance

"We believe we'll have fewer deficiencies for The Joint Commission! It's made the hospital safer. It used to take days to gather info for JC, now it takes seconds to find the date, locations and status!"

Texas Children's Hospital

How clients reimagine compliance

"The idea is to do proactive maintenance instead of reactive. It wasn't possible before Soleran to the degree we needed."

Hurley Medical Center

How clients reimagine compliance

"Now findings can be seen by the manager in real-time and corrected on the spot or on the same day of the finding."

Johns Hopkins Hospital