Soleran in Action

New England Hospital

This leading teaching hospital’s Environmental Affairs team needed an efficient way to collect and manage data. Utilizing Soleran Healthcare's Rounding and Permit Manager Suites became the clear choice.

New England Hospital

Background

This nationally recognized hospital is a prestigious academic medical center located in the heart of Massachusetts. It serves patients from New England, the United States, and 120 countries worldwide. As a major teaching hospital, the healthcare facility maintains a legacy of clinical excellence and continuous growth. The hospital network encompasses 1,200 doctors across 150 outpatient practices in New England. It consistently ranks among the top hospitals in various specialties, including cancer, cardiology and heart surgery, diabetes and endocrine disorders, ear, nose and throat, gastroenterology and GI surgery, geriatric care, gynecology, neurology and neurosurgery, orthopedics, pulmonology, rheumatology, and urology, according to U.S. News & World Report.

The challenge

In 2018, the hospital’s Environmental Affairs team needed an efficient way to collect and manage data. Using Sharepoint, plus paper and pen, was not efficient or effective enough. There was too much information in too many places. They needed to be able to collaborate as a team with centralized data. They began using Soleran Healthcare’s Rounding Suite of EC Tours, Tracers, and Lab Inspections applications to help with data collection, management and prioritization of risks.

Once utilizing the Rounding applications, the Environmental Affairs team saw a need to update their PCRA access database. The system they were using was clunky and needed special skills not available. A cloud-based alternative was needed, as well as external software support, and a way for external contractors to cross the firewall. An IS secure way to communicate with those vendors and collect real-time data in the field was a top priority.

Goals

The Environmental Affairs team had a list of wants and needs to help their facility hit its efficiency and effectiveness goals. They were looking for a mobile app with real-time data collection. Passing the hospital’s IS risk assessment to collaborate internally and externally with users was a must. Automatic notifications were also an important factor for the team to reduce time sending emails and reminders.

The Solution

After vetting many different providers, Soleran met the criteria. Modularity and reduced training time tipped the scale for Soleran Healthcare being the chosen system. The team made their decision knowing they wanted to add & grow on to their existing software, specifically and logically growing with PCRA in mind. “Already having the Soleran platform, we knew we could add on. It made it more efficient, because we were already familiar with the platform. It has the ability to grow with us.,” explains Jon, Director of Environmental Affairs.

Already being familiar with the Soleran Healthcare platform allowed a reduction in supplemental training for the PCRA, ICRA, ILSM, Permit Manager & Environmental Permits applications. The newest app nuances were the only additional training required. Another plus was that their contacts/data were already in the system. Through streamlining the system using software, the team was also able to make their workflows even better.

Performance

Using Soleran Healthcare’s PCRA, ICRA, ILSM, Permit Manager & Environmental Permits applications, PCRA assessment processes were efficiently rethought with software. Now using data and improved workflows has led to testing processes and improving on them for measurability.

Before Soleran Healthcare’s Permit Manager applications, the team was not able to effectively track or measure risks. The staff used to get frustrated switching between screens and multiple tools. Now having one platform, mobility, dashboards, and eliminating double entry allowed them to focus on other aspects of their jobs.

Next Case Study

Johns Hopkins Hospital

One of the leading health care systems in the United States, Johns Hopkins Hospital is the flagship of the healthcare system and an $8.9 billion integrated global health enterprise. They use Soleran Healthcare.

How clients reimagine compliance

"When I leave the unit, I’m done. There is really nothing else you need to do. Time saved is at least 20 hours a week just doing reports."

Johns Hopkins Hospital

How clients reimagine compliance

"We believe we'll have fewer deficiencies for The Joint Commission! It's made the hospital safer. It used to take days to gather info for JC, now it takes seconds to find the date, locations and status!"

Texas Children's Hospital

How clients reimagine compliance

"The idea is to do proactive maintenance instead of reactive. It wasn't possible before Soleran to the degree we needed."

Hurley Medical Center

How clients reimagine compliance

"Now findings can be seen by the manager in real-time and corrected on the spot or on the same day of the finding."

Johns Hopkins Hospital

How clients reimagine compliance

"We have been using Soleran Healthcare for several years now and it is an essential part of our safety program."

Thomas Jefferson University Hospital

How clients reimagine compliance

"I think Soleran Healthcare is the software of the future. I love how the software can give you an realistic view of how your facility is performing."

Children's Medical Center Dallas

How clients reimagine compliance

"It has enabled us to track and trend environment of care concerns across all our hospital campuses."

Texas Children's Hospital

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.