On-Demand Customer Relationship Management (CRM)

Customer Relationship Management (CRM) has been around for about 10 years, or ever since a computer has been able to compile information about a companies customers into a database.  Since it's inception, CRM's have taken many new forms but still today are primarily centered on automating the relationships of a companies customers and tracking that progress as it moves from an initial contact to an order.

The power of a CRM lies in it's ability to centralize customer data and automate many of the tedious tasks in managing sales, marketing, and customer service so that sales professionals can spend more time helping their customers become more successful and less time on administrative tasks. eSalesTrack On-Demand CRM On-demand CRM is an example of Software as a Service (SaaS). In the case of eSalesTrack, small to medium size enterprises gain access via the Web to tools that rival those of larger corporations, for a low monthly charge. The advantages of on-demand CRM include mobility, live data, data integration, security, scalability, modularity, and a maintenance-free environment.

Real-Time Sales Analytics

As technology and companies evolve, it is becoming increasingly difficult to keep track of what's happening throughout an organization.  eSalesTrack has the ability to combine all aspects of a companies sales progress and formulate this information into real-time, accurate reports and, charts and graphs allowing senior management to keep tabs on their organization without micro-managing.